At Kushi Designers, we aim to provide you with a hassle-free shopping experience. Please read our Refund Policy to understand how refunds are processed.

1. Eligibility for Refunds

Refunds are applicable in the following cases:

• Order cancellation within the permitted time (as per our Cancellation Policy).

• Products received in damaged condition or with a manufacturing defect.

• Wrong product delivered (size, color, or style mismatch).

• Non-availability of the product after placing the order.

Refunds will not be issued for:

• Products damaged due to customer misuse.

• Customized, made-to-order, or altered products.

• Items returned without original tags, packaging, or invoice.

2. Refund Process

• Once your refund request is approved, the refund will be processed within 7–10 business days.

• Refunds will be made to the original payment method used during purchase.

• For Cash on Delivery (COD) orders, refunds will be issued via bank transfer/UPI after confirmation of account details.

3. Partial Refunds

In some cases, only partial refunds may be granted:

• If the product shows signs of use.

• If any accessories, tags, or packaging are missing.

4. Delayed or Missing Refunds

• If you haven’t received a refund within the expected timeframe:

  1. Check your bank/UPI/credit card statement.

  2. Contact your bank/payment provider, as processing times may vary.

  3. If you still haven’t received it, please reach us at 📧 kushidesigners@gmail.com.

5. Important Notes

• Refund timelines may vary based on your payment method and bank policies.

• Shipping charges (if any) are generally non-refundable, except in cases of damaged or incorrect product delivery.

 

📩 For refund-related queries, contact us at:
📧 kushidesigners@gmail.com
📞 +91 98661 08589